At Mucci World, we value your time, creativity, and planning. To help maintain a smooth experience for all our guests, please review our refund policy before booking:
Studio & Class Policies
- No Refunds on Used or Painted Items
All sales are final on any painted ceramics, artworks, or materials used in-studio. Once you’ve begun a project, we cannot offer refunds or exchanges.
- No Refunds on Classes
If you’re unable to attend a class you’ve booked, we’re happy to apply your payment as a credit toward another available class or service of equal value. Credits must be used within 90 days of the original class date.
Party Cancellation Policy
- Cancellations require at least 2 days' notice
For any scheduled party or private event, cancellations made with a minimum of 48 hours' notice will incur a $50 cancellation fee.
- Emergency exceptions
If an emergency causes your cancellation, please contact us directly. We understand that life happens and will do our best to work with you on a case-by-case basis.
If you need to reschedule or have questions about your booking, please call us at 708-247-2100.
Thank you for supporting a creative, community-driven space!
